Full Fabric User Feedback: Ease of Use, Implementation and Everyday Workflows
Full Fabric User Feedback: Ease of Use, Implementation and Everyday Workflows
Choosing software for admissions, enrolment, and student lifecycle management often means weighing how well it will fit existing processes against the time required to introduce something new. User feedback offers a practical view of that experience, particularly when it describes both the first stages of implementation and the day-to-day work that follows.
This article brings together customer feedback about Full Fabric from its SIS product page and reviews collected and hosted on G2.com. The comments below are reproduced as provided, with the reviews presented in a varied order to reflect the range of perspectives shared by users.
What Is Full Fabric?
Full Fabric is a platform designed for higher education institutions to manage student recruitment, admissions, enrolment, programme administration, and related communications. It brings information and workflows into a central environment, supporting teams as they track applicants, coordinate activities, and manage student journeys from initial enquiry through to alumni engagement.
Its role can differ by institution. Some teams use it primarily for admissions and applicant communications, while others rely on it across a broader set of student management processes. The feedback below reflects these different operational contexts.
What Users Say About Full Fabric
Across the supplied reviews, users frequently describe Full Fabric as a central platform for managing admissions, applications, communications, and student progress. Themes include reduced manual work, shared visibility across teams, flexible workflows, and support during onboarding and ongoing use.
Several reviewers also discuss the learning curve that can accompany a feature-rich platform, particularly on the administrative side. At the same time, their comments point to the value they place on responsive support, continued product development, and the ability to adapt processes as institutional needs change.
Customer Reviews and Testimonials
Full Fabric Brings Core Student Workflows Together
O. Olson, Director of Global Education, Maastricht School of Management
“Full Fabric greatly reduces the need for disparate tools. It brings almost everything together in one easy-to-use platform which has had a positive impact on productivity and student satisfaction.”
SIS product page testimonial.
Independence and Flexibility
⭐⭐⭐⭐⭐
FullFabric has significantly streamlined our processes. Tracking each student's status and collaborating with colleagues is straightforward, as everyone can access the same information. This shared access helps minimize misunderstandings and speeds up our response times. One of the biggest advantages is the autonomy it offers, allowing us to implement new features or components independently, without having to rely on others.
Sometimes it can take a while to locate certain settings or information, but after you become accustomed to it, the experience improves considerably.
FullFabric solves the issue of relying too much on external teams to manage or adjust processes. The platform gives us much more autonomy to implement features ourselves, such as updating forms, adapting workflows, modifying communications, or adjusting settings without needing technical support. This independence speeds up our work and allows us to respond quickly to operational needs.
Great Admissions Platform with Responsive Support Team
⭐⭐⭐⭐
What I like most about Full Fabric is that it brings the entire student recruitment and admissions journey into a single platform. It helps manage enquiries, applications, offers, and communications efficiently, while providing clear visibility across the entire admissions funnel. The platform is flexible, easy to customise, and continues to evolve with features that support the needs of higher education institutions.
While Full Fabric covers most admissions and CRM requirements very well, there is still room for improvement in integrations with messaging platforms such as WhatsApp and other communication channels. Additional native integrations and automation options would help institutions create even more connected and efficient applicant communication workflows. That said, the team is highly receptive to feedback and continuously works to enhance the platform.
Full Fabric helps us centralise and streamline our admissions processes, reducing manual administrative work and improving collaboration across teams. It provides a structured workflow for managing applicants, tracking progress, and communicating with prospective students. This has improved operational efficiency, enhanced the applicant experience, and given us better insights into recruitment performance.
Fantastic Support, Intuitive UI, and Smooth Onboarding
⭐⭐⭐⭐½
Really good support—nice people who provide solid help in a short time.
The UI mostly works great, but it can be a bit slow sometimes. Overall, it’s intuitive to use. They’re still changing and updating a lot, so every now and then you have to relearn a few things, but the new stuff is easier to use, so it’s fine.
Onboarding was great, and they still help me with every “stupid” question I have. The new support AI also gives helpful answers.
Sometimes the platform can be a bit slow, or changes get rolled out that end up breaking things. That said, when I contact support about those changes, they respond really quickly and get it fixed as fast as possible.
What can be frustrating, though, is having to relearn how things work after an update, or not knowing ahead of time how much an update will affect us. There was one feature change in particular where I really would have appreciated being informed directly about it, instead of only finding out later when something didn’t work.
We use FullFabric for applications to university courses that are shared between several universities. It gives us one central tool that everyone can use, instead of having course applications scattered across different universities where no one can easily find them.
At first we didn’t have any tool in place. Then we tried FullFabric, and it works well for what we need.
Responsive Expert Support, Powerful API, and a Student-Friendly UI
⭐⭐⭐⭐⭐
What I like most about Full Fabric is how incredibly responsive the support team is, along with their clear expertise. Beyond that, Full Fabric simply gets the job done and delivers what I need. Full Fabric has an extensive API that allows to integrate basically every other tool that you require. The UI for the students is easy to use. The backend side requires a bit of training for the team as it is really powerful. With power comes complexity. But there's a good AI help available, and whenever your stuck, the support team is there.
The backend's UI could be more intuitive, but they're currently working on a new approach to streamline the whole thing.
Full Fabric handles all of our student registration and campus management processes. We are an online university and wouldn't be able to operate smoothly without such a tool.
Perfect for Business Schools: Smooth Implementation and Continuous Development
⭐⭐⭐⭐⭐
The solution is precisely tailored to the business school context, and the team therefore knows very well what solutions we need. The implementation went smoothly, and the platform is continuously being developed based on customer feedback. Overall, we feel very well taken care of.
A few features are not always 100% customizable. However, the Full Fabric team always helps to look for workarounds and provides feedback to the development team so that some functions can be adjusted in the short, medium, or long term as needed.
Before Full Fabric, our processes were about 80% manual and highly fragmented. The tool takes over almost all of our previous manual processes and ensures significantly more automation. As a result, only a few steps need to be done manually, and we can really focus on conversations with prospective students instead of mainly handling administrative tasks. Additionally, it enables a much more professional external appearance through the introduction of a comprehensive, genuine applicant portal, which we did not have before.
Excellent, Fast-Responding Customer Support
⭐⭐⭐⭐½
They have excellent customer support—absolutely amazing people who are always quick to respond.
I don’t really dislike anything. Sometimes the server statistics need to be increased to maintain speed, and those issues are regularly attended to. They also actively propose developments. That said, one of my most-wanted updates still hasn’t been implemented, even though it’s been a couple of years.
FF is really efficient and saves us a lot of time. Even though we haven’t fully utilised it yet, we wouldn’t want to work without it.
All-in-One Student Journey Platform with Excellent Support
⭐⭐⭐⭐½
We have been using this software in education for many years and are very satisfied with it. It supports our entire student journey—from application and admission through enrolment and programme management, all the way to graduation and alumni relations.
The platform offers all the functionality we need in one integrated system, making our processes more efficient and easier to manage. We are also very happy with the excellent support: the team is responsive, knowledgeable and always willing to help.
Because the software covers so many processes and offers extensive functionality, it can initially feel complex for new users. Some training and time are needed to become familiar with all the features.
FULL FABRIC helps us manage the entire student journey in one integrated platform—from initial enquiries and applications to enrolment, programme management, graduation and alumni engagement. It reduces the need for separate systems, avoids duplication of work and gives us a clear overview of each student’s progress.
This saves our team time and helps us communicate more effectively with candidates, students and alumni. Having reliable data in one central place also supports better reporting and more informed decision-making.
Autonomy and Control
⭐⭐⭐⭐⭐
What I like best about Full Fabric is the autonomy it gives me and my team. We can manage processes, track progress, and make decisions independently without constantly needing external support.
The only challenge I’ve encountered is that it requires a bit of technical skill to set up and customize certain features. Once you get familiar with it, though, it becomes much easier to manage.
Full Fabric solves the challenge of managing multiple admissions and recruitment processes in one place. It helps us keep applications, communications, and workflows organized, which saves time and reduces errors. For our team, this means we can focus more on meaningful interactions with candidates, and for candidates, the process feels smoother and more professional.
Fantastic, Responsive Team That Grows With Your Organization
⭐⭐⭐⭐½
The Full Fabric team is fantastic: responsive, helpful, flexible. They've grown with our organization over the last 4 years and as they've supported our growth, they've responded to our feedback and requests. I think the best part of Full Fabric as a technology partner is the team and the organization itself. Excellent partners.
We adopted the platform early in our growth trajectory, when we had a much smaller audience. The platform isn't perfectly suited to our current model, with an audience of hundreds of thousands of applicants and alumni. Large imports, exports, and campaigns (in the scale of 10s of thousands to 100s of thousands of records) run into delays and errors. However, we seem to be unique in our needs and use case compared to other FF customers.
Additionally a few modules are limited in their features, like custom reporting and B2B partnership management. These again seem to be edge cases for most FF customers but have been friction points for us.
Full Fabric has helped us manage applications, email campaigns, and student journey tracking.
FullFabric Keeps Evolving with Dedicated, Fast Support
⭐⭐⭐⭐⭐
No software is perfect, but FullFabric does a very good job and keeps evolving. The team is dedicated and quick to help, and they work with you to find solutions to any challenges that come up. It was always a pleasure to work with FullFabric!
Some settings and features are a bit scattered in the backend. But they are aware of this and I'm sure this will evolve in a more consolidated solution.
FullFabric provides the flexibility we need in our application process. Because this process needs to be fine-tuned as we go, that flexibility is essential.
A Shared View of Everyday Use
Taken together, these testimonials show how Full Fabric is used across a variety of higher education environments and workflows. Users describe a platform that supports centralised admissions and student management, while also giving teams a foundation for collaboration, process ownership, and continued operational development.
The reviews also illustrate that implementation and everyday use are shaped by each institution’s scale, processes, and internal needs, with support and platform evolution recurring throughout the feedback.